OCTO Lighting is committed to protecting your privacy. We comply with the principles of the Data Protection Act 1998 and aim to maintain consistently high levels of best practice in our processing of personal and/or sensitive personal data. How we use information you provide us
We use the information we receive from you to provide goods and/or services that you request, to communicate with you, and to personalise our information sent to you. We do not sell, trade, or rent your personal information to others.
We store all the information you provide us, including information provided via forms you complete on our website, and information which we may collect from your browsing. Our server, in common with nearly all web servers, logs each page that is downloaded from the site.
We may ask for your business or mobile telephone number, and email address to enable us to contact you in relation to an enquiry you have made, to contact you about relevant products or services, to contact you if there is a problem with your order, or there is another genuine reason for doing so. If you provide us with credit or debit card details in order to pay for a service or product, we will keep such details secure and ensure that the details are only used further with your consent and/or for the purposes of any appropriate refunds.
Occasionally, we may also use the information we collect to notify you by post, telephone, mobile telephone or email about new or existing Ansell Lighting services, products and special offers we think you’ll find valuable.
Generally by providing the requested data you consent to Ansell using that data for administrative purposes and for informing you of other products and services by letter, telephone and/or email. We may also use the information we collect to occasionally notify you about important functionality changes to the website.
As required by the Data Protection Act 1998, we follow strict security procedures in the storage and disclosure of information you have given to us.
In the event of telephone calls from you, we also reserve the right to ask security questions (which we in our sole discretion deem appropriate), in order to satisfy ourselves that you are who you say you are.
DISCLOSURE OF INFORMATION TO THIRD PARTIES
As previously mentioned OCTOAnsell Lighting do not sell, trade or rent your information and will never disclose information about you to third parties, except to fulfil your specific orders for a product or information in the event that third parties deliver the relevant service.
We may of course be obliged at law to pass on your information to the Police or any other statutory authority.
AMENDMENT AND RETENTION OF INFORMATION
Please advise us in writing as to any changes in your circumstances. Obviously it is preferable for us to retain up to date information. We will amend details as required. We are however obliged and permitted by law and regulation to retain certain types of data for a minimum period of time. The minimum period of time tends to be for six years but can be longer if the statute or regulation requires.
SUBJECT ACCESS REQUESTS
You have a statutory right of access to accessible personal and/or sensitive personal data that we hold about you. In order to exercise this right, your application must be in writing for security reasons. Please write to the Data Protection Officer at Ansell Electrical Products Limited Unit 6B Stonecross Industrial Park, Yew Tree Way, Warrington, WA3 3JD